You can cancel your IDProt subscription online in about a minute — no phone call, no waiting on support. The fastest way is the IDProt cancellation page.

Cancel online (fastest, ~1 minute)

Go to idprot.com/subscription.
Enter the email address you used at signup.
Press Cancel Subscription.
You'll see an instant confirmation on screen. Billing stops right away.

Cancel by email or chat

You can also message us from the contact form on the IDProt home page or email help@idprot.com with the subject "Cancel subscription" and the email on your account. Cancellations sent this way are processed the same day.

When should I cancel to avoid the next charge?

IDProt starts with a $1.95 7-day trial and then renews at $24.95 every 28 days. Cancel any time before your current period ends and you will not be billed again. Cancelling during the trial prevents the first $24.95 renewal.

What happens after you cancel

No further charges are made to your card.
Your protection and monitoring stay active until the end of the period you already paid for.
You get an emailed confirmation of the cancellation.
You can start again at any time from the home page.

Common questions

Do I need my account password to cancel? No. The cancellation form only needs the email address you signed up with.

I don't remember which email I used. Check your card statement or inbox for a receipt from IDProt, or email help@idprot.com with the last 4 digits of the card and we'll locate the account.

Is there a cancellation fee? No. There is no fee and no minimum term — you can cancel at any time.

How long does cancellation take? Online cancellation is instant. Requests sent by email are handled the same day.

Still need help?

Email help@idprot.com and we'll take care of it for you.