Cancel Subscription
Easily cancel your subscription by entering the email you used when you purchased.
Need help cancelling? FAQ
Quick answers to make cancelling as easy as possible.
Can't find your purchase email?+
Search your inbox (and spam) for "IDProt.com" — your receipt will be there. If you still need help, contact our support team.
Which email should I use?+
Use the same email you entered at checkout. If you're not sure, check your inbox for your IDProt receipt — that's the right one.
Need to talk to a human?+
Email help@idprot.com or call 443-926-1834. We reply within 1 business day.
How do I cancel my subscription?+
Enter the email you used at purchase in the field above and tap Cancel Subscription. Our team will process it within 2 business days and email you confirmation.
Will I be charged again after cancelling?+
No. Once we process your cancellation, you won't be billed again. You'll keep access until the end of your current billing period.
Want a refund too?+
Open the Need help? chat in the bottom-right and type "refund" — we'll log a refund request for our team to review.